If you are having trouble logging in or registering a new account, e-mail us (support@pymetrics.com) with a screenshot of the error message you are seeing. Once we have a screenshot of the error you are seeing, we can assist you quickly.
Common error messages:
"Registration Not Allowed For This E-mail"
This means you need to be granted access to the link you were sent; if you have contact information for the employer that sent you the link, we recommend reaching out & asking them to grant you access to your link. If you do not have contact information for the employer that invited you to play Pymetrics, send us a note at support@pymetrics.com & we'd be happy to reach out on your behalf.
Mobile Error
If you are having trouble registering using our mobile app (iOS or Android), send us a note at support@pymetrics.com with a screenshot of the error you are experiencing. This will enable us to assist you quickly.