What if I have a connectivity or Wi-Fi issue during my digital interview?

If we detect a WiFi issue, we will serve up the errors noted below in red (see screenshot below).

If your connection/Wi-Fi times out while you are recording, your video will be saved on the device/browser when you are done recording & you will be able to submit your recording when your connection/Wi-Fi is restored.

If your connection/Wi-Fi times out before or as you submit your response, the recording will not be lost and you will be able to submit your results when the connectivity restores by clicking “resubmit recording”.